Privacy Policy & Data Collection Statement

PaintRight respect the privacy of our customers and web site users and are committed to protecting your security and privacy.

If you would like to know what of your personal information is stored, or if you have any questions regarding our privacy policy or any other matter, please contact us.

Why we collect your Personal Information
We collect information about you for a number of reasons including:

  • To deliver goods and services to you
  • To complete other transactions with you, or on your behalf
  • To understand your requirements and preferences and communicate with you about our products, services and promotions
  • In an effort to improve your shopping experience

How we collect this information
We collect your personal information in a number of ways:

  • When you order goods or services from us
  • When you join up for a Privileges membership or Gold card
  • When you complete a survey or enter a competition or promotion (either in-store or online)
  • When you visit our web site or register with our web site
  • When you contact us with a question or concern

Types of information we collect
The personal information we collect is in most cases supplied by you and includes (without limitation):

  • Your name
  • Postal address
  • Delivery address
  • Email address
  • Phone number
  • Transaction information

We also receive and collect the name of the domain and host from which you access the internet, the IP address of the computer you are using, the browser software you use and your operating system, the date and time of your access to our site.  This is non-personal information and is used for statistical purposes only.

How we use this information
We may use your collected information in the following ways:

  • To send you information by email, postal mail or other means about our products, services and promotions
  • To verify your identity
  • To analyse trends and statistics
  • To improve or update our web site and our products and services
  • To protect the security or integrity of our web site and our business
  • To respond to your enquiries and communicate with you if necessary

You always have the choice not to receive marketing and promotional information.  It is our policy to remove any person from our database or mailing list upon the person’s request.  Please contact us if you do not wish to receive communications from PaintRight.

We do not sell your personal information to third parties and only release personal information when release is appropriate and authorised.  If we do need to provide your personal information to an external provider (such as a delivery company) then we will request that these parties protect your privacy, however that provider's own privacy policy may apply.

Linking to Third Party Web sites
When you click on links and banners on our web site that take you to third party web sites, you will be subject to the third party’s privacy policies.  While we support the protection of privacy on the internet, PaintRight cannot be responsible for the actions of any third-party web sites.

Changes to our Privacy Policy
We reserve the right to change this privacy policy from time to time by publishing the revised privacy policy on our web site.  We encourage you to check this policy regularly for any modifications or updates.  Your continued use of our services after any changes have been posted on our web site indicates your acceptance of these changes.

Last updated March 2011

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